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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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neal conde

May 22, 2025

5  out of  5
rating by neal conde
"Sam Wilson provided us with outstanding customer service 👏"
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Eric Pardini

May 14, 2025

5  out of  5
rating by Eric Pardini
"Sara and her team are always friendly and helpful. We’ve been with this agency for many years and plan to stay with them for many more to come. We feel very secure knowing we’re covered at all angles."
We responded:
"Hi Eric! Thank you for your review and thanks for being an amazing customer!"
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Aaron K

April 30, 2025

5  out of  5
rating by Aaron K
"Sherry was amazing! I will definitely be recommending to anybody who is in search of a quote. Very responsive, quick turnaround time, and enjoyable to work with. Thank you, Sherry!!"
We responded:
"Hi Aaron! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Sherry provides at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ç Smit

April 28, 2025

5  out of  5
rating by Ç Smit
"Sara is very knowledgeable and helpful.... Can't say enough good things about her."
We responded:
"Thank you for your review! Let us know anytime how we can be of help."
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VEE

April 24, 2025

5  out of  5
rating by VEE
"Saved me 150 a month at I time I need it the most! Best place I’ve shopped at"
We responded:
"Hi Vee - glad we could help! Please let us know if you need anything else. Thank you for the feedback!"
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Barb Stockton

April 24, 2025

5  out of  5
rating by Barb Stockton
"They are pleasant when I repeat lyrics ask questions to make sure I understand. The office is clean. The cheerfully print off paperwork when I could go online to get it. Not a problem paying in person and never pushing to do an automatic pay."
We responded:
"Thank you Barb - we appreciate your review! We are always happy to help!!"
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Elli

April 23, 2025

5  out of  5
rating by Elli
"Highly recommend! Sherry is always a joy to work with!"
We responded:
"Thank you Elli for your 5-star review! Sherry and I and the whole Team are happy to be of service!"
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Erin R

April 23, 2025

5  out of  5
rating by Erin R
"I have been coming to this insurance office for 3+ years, and I highly recommend it. You will always be welcomed by Sherry’s smiling face! Fantastic, knowledgeable, and friendly staff that truly cares about you and your needs."
We responded:
"Hi Erin - we are truly honored by your positive feedback. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Liz Oja

April 16, 2025

5  out of  5
rating by Liz Oja
"Saved me $100 a month on my car insurance. Sam was excellent to work with!"
We responded:
"Hi Liz - thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us, your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Sara"
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Alison Anderson

April 3, 2025

5  out of  5
rating by Alison Anderson
"Great company! 😁"
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Boog

April 1, 2025

5  out of  5
rating by Boog
"The team is awesome, thank you Sam for answering my questions!"
We responded:
"We are delighted to hear that Sam was able to answer your questions!"
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Joan Ruotsala

April 1, 2025

5  out of  5
rating by Joan Ruotsala
"Natalie is fantastic!! Love working with her! She gets the job done in no time and accurately! Thank you Natalie!"
We responded:
"Thank you Joan for the glowing review! We are all so thankful for Natalie's knowledge and speed at the office for sure!"
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Kayla LaBerge

April 1, 2025

5  out of  5
rating by Kayla LaBerge
"Always a pleasure to work with."
We responded:
"Thank you Kayla! We are so happy you are happy with us, you are a pleasure to work with as well!"
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Aaron Witting

March 31, 2025

5  out of  5
rating by Aaron Witting
"The State Farm staff is outstanding the really enjoy there services and help with my insurance needs Thank you."
We responded:
"Hi Aaron! Thank you so much...we love working with you too!"
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Brandon Snow

March 31, 2025

5  out of  5
rating by Brandon Snow
"Awesome customer service ."
We responded:
"Thanks Brandon - we are happy to hear you have received awesome customer service!"
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John McCarty

March 27, 2025

5  out of  5
rating by John McCarty
"Sara and her staff were very helpful with helping us set up auto and home coverage when we moved here. Unfortunately we had to file a claim for our car but they helped us through the process and everything went fine. I recommend them!"
We responded:
"Hello John! Thank you for the recommendation! We take pride in walking our customers through claims so they can have the best experience possible. Thank you for your business!"
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Nicole Atkinson

March 26, 2025

5  out of  5
rating by Nicole Atkinson
"Thank you Sam for helping us and answering my 20 questions! Very quick response and very easy going! The best service I have ever received from an insurance company!!!"
We responded:
"Thank you Nicole for the amazing feedback! Sam and the whole Team here at Sara Lahti State Farm work hard to make sure customers can get their questions answered, so it means a lot to us to hear that it is making a positive impact on our customers."
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Valerie Quinby

March 24, 2025

5  out of  5
rating by Valerie Quinby
"Very pleasant and I felt I was not just a number but treated very well"
We responded:
"Hello Valerie - Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you felt valued if your interactions with us. Our Team strives to provide personalized service to every customer, and it’s wonderful to know that we succeeded in making you feel special."
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Cynthia Papineau

March 10, 2025

5  out of  5
rating by Cynthia Papineau
"Wonderful experience talking with Sam about auto policy,and home owner policy."
We responded:
"Thank you for sharing your positive experience Cynthia!"
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Glen Martin

March 4, 2025

5  out of  5
rating by Glen Martin
"Sam was a great and helpful person to work with and will get you the quote that’s perfect for you🙂"
We responded:
"Thank you for the positive feedback Glen!"
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Chalsea Smith

January 27, 2025

5  out of  5
rating by Chalsea Smith
"Natalie Puuri at State Farm in Hancock, and the rest of the staff, have been absolute angels sent from God. They handle everything with the most tender care and prestige. The world does not produce staff, let alone humans, with the service and empathy this agency provides. They are very fast and efficient with every quote and issue that arises. In this digital world where everything is fast and easy to do online, I for once actually prefer making the call to their office and seeing them in person! I tell all of my friends and family about them, and I wouldn’t hesitate making them your insurance agency. You will not regret it and you will feel safe and secure in their care! Don’t even worry if they are not in your local area, they will accommodate you. They were the first to respond to my online quotes years ago, and my intuition was correct by choosing them."
We responded:
"Thank you so much for the kind review! We truly love taking care of our customers' insurance needs and we are so happy to hear that this has had a positive impact on you. Thank you for your business!"
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whitney

January 21, 2025

5  out of  5
rating by whitney
"Great customer service and insurance quote was reasonable ! They definitely care about there clients !"
We responded:
"Thank you for your feedback Whitney! I am so happy you have had a good experience with us."
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Dana Burke

January 16, 2025

5  out of  5
rating by Dana Burke
"Very professional."
We responded:
"Thank you for the positive review Dana!"
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Jim Wakeham

January 8, 2025

5  out of  5
rating by Jim Wakeham
"Sara's office is one of the most welcoming & friendly businesses I have ever had the pleasure of being a customer to. Sherry & Natalie are the most caring. I enjoy going in to see them every month for a friendly conversation & visit when I go in to pay my bill. Very highly recommend Sara Lahti's State Farm office."
We responded:
"Jim - I am so pleased that you have been able to get such great service from our office. Our Team has many years of experience helping customers like you and I feel grateful to have them working with me now. Thanks for sharing!"
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Laura Freeman

January 8, 2025

5  out of  5
rating by Laura Freeman
"I appreciate the personal phone calls from my agent and staff to keep me updated on my policy, and the competitive rate with more benefits made it easy to switch from my old insurance provider."
We responded:
"Thank you Laura, for your positive feedback and for choosing us for your insurance needs!"