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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ariana Skyler

Ariana Skyler

October 18, 2024

5  out of  5
rating by Ariana Skyler
"Visiting this Hancock, MI State Farm was an assuring and welcoming experience. Right away my partner and I felt welcomed and comfortable with front desks’ friendly greeting, inquiry, and offer of cold water. We were quickly introduced to Julie Vasold, who works under and alongside Sara Lahiti, and Julie got straight to the point regarding the best possible coverage plans for our 2012 and 2018 vehicles. Made purchasing home & auto insurance simple and concise! 10/10 would recommend (:"
We responded:
"Thank you Ariana for the glowing review! We are very happy that we helped you to feel comfortable and were able to meet your insurance needs. Stop in anytime!"
Profile photo of Staci Tice

Staci Tice

October 16, 2024

5  out of  5
rating by Staci Tice
"Sara and her team are always friendly and helpful whenever I have questions. When I was in my accident they were with me every step of the way and answered every question I had about the process. I've never had any issues with them and I highly recommend using them as your State Farm agent!"
We responded:
"We are so happy to hear about your positive experiences with us, Staci! Thank you for sharing."
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Annie Koskela

September 21, 2024

5  out of  5
rating by Annie Koskela
"Sara and her team are very helpful answering all of my insurance questions. I call with questions and instantly get answers! Thanks for everything Sara, Natalie, Sherry, and Julie"
We responded:
"Thank you Annie! We are very happy that our service makes it easier for you, thanks for being a great customer!"
Profile photo of Katie Siemers

Katie Siemers

September 13, 2024

5  out of  5
rating by Katie Siemers
"If I lived in MI, I’d definitely place my insurance at Sara Lahti State Farm. The customer service is top notch."
We responded:
"Thank you Katie! Let us know if you ever relocate to the beautiful state of Michigan!!"
Profile photo of Pam Givens

Pam Givens

September 13, 2024

5  out of  5
rating by Pam Givens
"They are always super helpful, knowledgeable and willing to go above and beyond for their customers!"
We responded:
"I am so happy to hear about your great experience with our Team, thank you for sharing Pam!"
Profile photo of Bethany Ruohonen

Bethany Ruohonen

September 12, 2024

5  out of  5
rating by Bethany Ruohonen
"The gals in the office are so friendly and helpful! Special thanks to Sherry and Natalie..and to everyone else in the office! It seems like you have a great team where everyone loves their job."
We responded:
"Thank you Bethany, I am so happy to hear that you find the office a friendly and positive environment and the Team so helpful. Thank you for being an amazing customer!!"
Profile photo of marsha lampinen

marsha lampinen

August 27, 2024

5  out of  5
rating by marsha lampinen
"I have no worries now that Mike Lahti's daughter, Sara, is at the helm as State Farm's excellent service continues under Sara."
We responded:
"Hello Marsha - thank you so much for that. I will do everything I can to live up to the expectations people have from working with my Dad."
Profile photo of Kevin J McCormack

Kevin J McCormack

August 24, 2024

5  out of  5
rating by Kevin J McCormack
"Sara Lahti is a great help to our Family in that She explains detailed policies making than easy to understand . I found Sara Lahti to be an ambitious young Agent who will be an asset to State Farm."
We responded:
"Thank you Kevin! It has been great working with you too. We have a passion for making sure people understand their policies, so I am very happy you felt things were easy to understand."
Profile photo of Alina M

Alina M

August 14, 2024

5  out of  5
rating by Alina M
"Exceptional service!"
We responded:
"Thanks Alina - so happy you feel we have been taking care of you! We always take pride in providing excellent service. "